Hospital facilities and services

AH ‘to go’ mini-market

• Monday - Friday: 7am - 8pm
• Saturday: 9.30am - 8pm
• Sunday: 10 am - 8 pm

Payments by debit card (‘PIN’) only. Located in the middle of Passage. Check the website of AH to go for more contact details.

Restaurant DOK10

• Monday - Friday: 7am - 7pm
• Saturday & Sunday: 9am-5pm

Located in the Nt-043h building, close to the entrance to the Dijkzigt metro station.

Doppio Espresso 

• Monday - Friday: 7am - 5pm
• Saturday: 10am - 5pm
• Sunday: closed
• Holidays: closed

Located next to the Wytemaweg entrance to the Ronald McDonald House for the Erasmus MC Sophia Children’s Hospital. Check the website of Doppio Espresso or more contact details.

Garden Lounge Café

• Monday - Friday: 8am - 4pm
  
  Located on the mezzanine floor close to the main entrance. 

Foodmaker Restaurant 

• Monday - Friday: 8am - 5pm
• Saturday and Sunday: closed

The Foodmaker Restaurant serves breakfast, lunch and hot meals. Located on the first floor of the Nf/Ns building.

KADE80 Restaurant

• Monday - Thursday: 8m - 3pm

Serves lunch and hot meals payments by debit card (‘PIN’) only. Located on the first floor of the Nb building.

Starbucks

• Monday - Friday: 7am - 6pm
• Saturday and Sunday: 12pm - 5pm

Located in the Nt-043h building, close to the entrance to the Dijkzigt metro station.

Twee Beren

• Monday - Friday: 8.30am - 7pm
• Saturday and Sunday: 10am - 7pm

De Twee Beren is located at Het Plein, inside the Wytemaweg entrance, near the entrance of the Erasmus MC Sophia Children's Hospital.

Between Entrance Wytemaweg and Entrance Zimmermanweg golf carts drive back and forth from Monday to Friday between 8:00 and 16:30. These golf carts drive back and forth for patients and visitors who cannot walk long distances. The golf carts stop at all entrances and wherever requested. Would you like to ride on the golf cart? Wave to the driver of the golf cart.

Please note: Due to the lockdown our services are temporarily available only to customers with a medical aid (hair restoration). We only work by appointment.

Regular opening hours:
- Monday to Friday from 8:30 am to 5 pm
- Saturday & Sunbday: closed
- Holidays: closed.

This is the number you should call to make an appointment: +31 10 703 38 55. There is also a hairwork studio at the hairdresser’s, employing a number of qualified hairworkers.

You can gain free access to the internet using a wireless network called Hotspot. Connect your device to the network by opening a web browser and going to any website. A page listing a number of regulations will then pop up. Once you have accepted these, you will be connected to the internet.

If you need an interpreter, your physician or nurse will arrange for one to come. Alternatively, you can also ask your physician or nurse to arrange an interpreter.

Sign language interpreter

If you are deaf or hard of hearing, you can ask for the services of a sign language interpreter via tolkcontact.nl (Dutch only).

A medical supplies shop opened on 1 May 2019 in Zimmermanweg, next to the Oncology Patient Information Centre (PATIO centre). The shop stocks a wide range of crutches, wheelchairs, walking frames (or Zimmer frames) and nursing aids. It also contains various articles for mother and infant care, as well as aids for use by patients while they are in hospital.

The medical supplies shop also houses Livit, a specialist supplier of orthopaedic shoes, prostheses, braces and support stockings. 

The medical supplies shop is open from Monday to Friday from 9am till 4pm. The telephone number is: +31 10 704 11 76.

For further details, see www.cruc.nl (Dutch only).

The meditation centre is a quiet space where you can reflect, meditate, pray or light a candle. The meditation centre also has an east-facing area for Islamic prayer. The meditation centre is on the first floor of the Erasmus MC Sophia Children’s Hospital, in room Sk-1250.

You are kindly requested to set your mobile phone to silent or vibrate mode while in the hospital. Please do not talk loudly when calling, and try and find a spot where you’ll disturb as few people as possible. Some areas will have signs indicating that you may not make calls with your mobile phone. This is because of the sensitivity of the medical equipment used there.

You can pick up your medication here by presenting a prescription. The outpatients' pharmacy also stocks over-the-counter items such as painkillers, plasters, ointments and medication for allergies.

Opening hours: Monday to Friday (8am - 6pm).

Patients and their families are welcome to visit the Oncology Patient Information Centre (PATIO centre), where they can chat with fellow-patients and ask for advice on non-medical matters from a patient counsellor.

- Monday - Friday: 8am – 4.30pm

Post is delivered to the wards every weekday. If you would like to send a card to a hospital patient, please make sure you use the right address. Post should be addressed to: Erasmus MC, patient’s name, room number, PO Box 2040, 3000 CA Rotterdam.

Location

The contemplation room is located in building Ca-115 / Ca-117a

Opening hours

- Monday to Friday: 7.00 - 21.00 hrs.
- Saturday and Sunday: 8 a.m. - 9 p.m.

Do you have a child who has been admitted or treated in the Sophia Children's Hospital? Then the little brother or sister can come to play on the Play Deck. The Ronald McDonald Speeldek offers free child care for young siblings (brothers and/or sisters aged under 10). During the weekend, your sick child is also welcome, but only under the supervision of a parent.

Opening hours

For current opening hours, please call the Play Deck at (010) 310 81 20. We strive to be open on weekdays from 9:00 am to 5:00 pm. We are only open if there are children registered for that day. Due to limited availability it is important to make your reservation no later than 1 working day in advance. If we have no registrations we decide the day before that the Play Deck will not open.

More information?

For information and reservations, please contact us at (010) 310 81 20.

Discover our roof gardens on the eighth floor.

We have a range of rooming-in facilities at the hospital.

Recognising that school is an important part of any child’s life, even if the child in question is ill, we provide educational support for children being treated at the Erasmus MC Sophia Children’s Hospital.

Read more about the Centre of Expertise for Educational Support for Children in Hospital.

AH to go

- Monday - Friday: 7.am - 8 pm
- Saturday: 9.30am - 6pm
- Sunday: 10am - 5pm

Payments by debit card (‘PIN’) only. Located in the middle of Passage.

AKO Bookstore: 

- Monday - Friday: 8am - 5pm
- Saturday & Sunday: closed
- Holidays: closed

Located next to Etos in Passage.

Greenz Flower Shop: 

- Monday - Friday: 9am - 5.30pm
- Saturday & Sunday: closed
- Holidays: closed

ETOS Drugstore

- Monday - Friday: 9am - 16:30pm
- Saturday & Sunday: closed
- Holidays: closed

Located at the corner of Het Plein and Passage.

KEET mini department-store: 

- Monday - Friday: 9am - 5pm
- Saturday & Sunday: closed
- Holidays: closed

Located in Passage, to the right of the main entrance.

Smoking is prohibited both in and in the vicinity of the hospital.

Whether going on holiday or travelling for business, Travel Clinic provides you with the information you need to ensure good health during your time abroad. Come to us for vaccinations, anti-malaria tablets and travel accessories.  Please visit our website for detailed information.

Location: Zimmermanweg 7 (next to the main entrance of Erasmus MC)

Phone: (010) 704 50 50

Opening times Travel Clinic

• Monday, Wednesday, Thursday and Friday: 8:45 - 16:30h
• Tuesday: 8:45 - 21:00h

If you’re admitted as a patient on one of our wards, you’ll be able to make use of a number of facilities such as a tablet, television, radio and an internet connection. There’s also a safe for you to store your valuables.

Wheelchairs are available at the entrances. You can use the wheelchairs for free.